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Brandi Brooks-Bemiss
Customer Liaison Manager
I have a rich background in customer service, administration, and business management. Living in Virginia Beach most of my life, I bring a local touch to my work here. Having been with California Closets for more than 2 years, I'm passionate about creating honest relationships and earning a reputation for integrity and work ethic.
The stellar reputation of California Closets made me want to be a part of this company. As a Customer Liaison Manager, I oversee the training of our Customer Liaisons, field questions from designers, and ensure seamless communication between designers and their customers.
For me, good customer service is all about clear and concise communication, coupled with an approachable yet professional demeanor. I love being the first point of contact for customers, whether it's to help ease their stress about a project or to share in their excitement about transforming their living spaces. It's not just our high-quality product line, but also the personal connections and attention to detail that make their experience truly one-of-a-kind.